Frequently Asked Questions

The fairest price is a quoted one. We will make an appointment to see the job on-site for things like new housing, tank replacements, and garage heaters. We will then email you a quote. On acceptance, we will book an appointment. For tub repairs, we will ask for pictures to try and evaluate the repairs that need to be done, and we will then make an appointment. If you have an issue with a hot water tank, the first step is to call us. We can then evaluate precisely what you need. If it's an emergency, we will make an appointment. If it's a leaking hot water tank, we will get information and pictures from you, give you a price and make an appointment.

Yes, getting more than one quote is always a good idea if you can. That way, you can compare prices and ensure you get the best deal.

We ask for the serial number of the hot water tank and use that to determine its age.

If your hot water tank needs repair, we will give you options for repairing it. Sometimes, it may be better to put repair money towards a new tank if it is old. If your hot water tank needs replacement, we can replace it with a like model or a more efficient tankless heater. A tankless heater guarantees you never run out of hot water.

If you have an issue with a faucet, the first step is to call us. We can then evaluate the issue and give you options for repair or replacement. It is essential to know the manufacturer's name if you have a problem with a faucet, as it may affect your repair or replacement options.